Fitiva
Fitiva Help
Fitiva help. Every feature explained.
159 articles for athletes and coaches, from your first login to your first payout. Ava knows the same answers in the app.
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Getting started
Create your account, pick your role and find your way around the app in your first minutes.
10 articles8 articles9 articlesAva
What Ava can do, how much you can ask her, what she remembers and what she does for coaches.
6 articles5 articles6 articlesCoaching basics
Add athletes, assign plans, review check-ins and get found in the marketplace.
26 articles0 articles26 articlesSessions & calendar
Availability, prices, bookings, cancellations and paying at the session, for both sides of a booking.
20 articles10 articles13 articlesGetting paid
Connect Stripe, understand the platform fee, payment links, packages, refunds and your revenue.
12 articles0 articles12 articlesOnline courses
Buy, find and cancel online courses, and as a coach create and sell your own.
4 articles3 articles1 articleEvents
Find events near you, sign up, create your own and invite people to them.
6 articles4 articles4 articlesFor athletes
Log meals and workouts, track progress, points and challenges, and work with your coach.
11 articles11 articles1 articleFood, water and your day
Your day in the app: calories and macros, foods, water, fasting, supplements and your nutrition plan.
12 articles12 articles9 articlesTraining and progress
Log and describe workouts, guided workouts, your own plans, records, streaks and goals.
10 articles10 articles6 articlesFinding a coach
Find the right coach, ask to join, accept invites and know what your coach can see.
7 articles7 articles1 articleChat and notifications
Chat, notifications, reminders and emails, and how to block or report someone.
4 articles4 articles3 articlesBilling & plans
Plans, the free trial, the launch price, invoices, cancelling and withdrawing.
12 articles12 articles11 articlesAccount & security
Signing in, password, email, two-step verification, language and deleting your account.
10 articles10 articles10 articlesPrivacy & data
How Fitiva protects your data, who sees what, what the AI sees and how to export your data.
5 articles5 articles5 articlesTroubleshooting
When something does not work: the confirmation email, photos, payments and bookings.
4 articles4 articles2 articles
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- How do I cancel my subscription?Billing & plans
- How do I log a meal?For athletes
- How do I create an account?Getting started
- How do I get paid for sessions?Getting paid
- How do I find a coach?Finding a coach
- What's included in each plan?Billing & plans
- How do I book a session with my coach?Sessions & calendar
- How do I set my availability?Sessions & calendar
- I forgot my password: what do I do?Account & security
- How do I add my first athlete?Coaching basics
- What can Ava do?Ava
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