Accessibility statement

Everyone should be able to use Fitiva: with a screen reader, with a keyboard only, zoomed in a long way or with little motion on screen. Brand Palace GmbH is working to make its website and its app do that. Here is how far we have got.

What this statement covers

It covers the website fitivapro.com: the pages for athletes and for coaches, the prices and the events, each in German and English, the blog, the glossary, Contact, Press, About us, Careers, Imprint, Privacy and Terms. The web app at app.fitivapro.com is a separate product. What is still missing there is listed below under known limitations.

We follow the Barrierefreiheitsstärkungsgesetz (BFSG, the German Accessibility Strengthening Act) and the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, which the European standard EN 301 549 also refers to.

How accessible the website is

The website is partially accessible. It fully meets most of the requirements, but not yet all of them. The exceptions are listed further down.

How we tested

With our own review on 28 September 2026, after the pages had moved to the new design:

• We measured the contrast of every visible text in the browser, on every page this statement covers.
• We went through the same pages using only the keyboard, step by step forwards and back again, and checked at every step whether you can see where you are.
• We looked at every page at 320, 360, 390, 1024 and 1440 pixels wide, also with the “Reduce motion” setting.
• For the blog and the other content pages, our build checks on every change that there is exactly one main heading, that no heading level is skipped and that every image has alt text.

Known limitations

These parts do not meet the requirements yet. We are working to fix them.

• Small grey notes on the home pages. On the pages for athletes and coaches, some small grey notes, for example below the prices and at the events, only reach about 2.6 to 1 instead of 4.5 to 1. On all other pages we have already made such notes, the placeholders and the borders of the form fields darker.
• Sample screens. The recreated app screens on the home pages use made-up data to show what Fitiva looks like. Some initials and times in them are small and low in contrast. What they show is described in the text next to them.
• Moving examples without a pause button. Some examples on the home pages, such as the event flyer, loop for as long as you can see them, and the sports change on their own until you pick one. They do not have a pause button of their own yet. With “Reduce motion” they stand still.
• The events page. The events map does not yet show an outline when you reach it with the keyboard, and in the list a day heading can partly cover the focus when you go back with Shift and Tab. Every event is also in the list, which you can operate entirely with the keyboard.
• Videos without a text version. The videos have a title and a short description, but no detailed text version, scene by scene, yet.
• Only in German. The blog is so far only available in German.
• Older pages. Some pages that have not yet moved to the new design have not been tested to this standard. We will either move them to the new design or take them offline.
• The web app. We keep developing app.fitivapro.com. Some views do not fully meet the requirements yet. We are working on it and prioritise views we receive reports about.

If you are not satisfied with our reply

You can then contact the Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen, the German states' market surveillance authority for the accessibility of products and services. There you can report a barrier online or file an application under section 32 BFSG.