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Quick answers

Before you write

How quickly can I get started as a coach?

Right away. You create a free account and you are in, with no checks beforehand. Your pin and profile are free, and you can be booked from Free. You upload proof such as licences to your profile afterwards.

Is Fitiva available in my city?

You can use the app anywhere, in German or English. At launch, coaches and events are in Germany, Austria and Switzerland. Tracking and Ava do not need a coach near you.

I need help with the app.

Many answers are in the help centre. If you cannot find yours there, write to us using the form and tell us which device you use and what you were trying to do.

I am writing about Fitiva.

Write to hello@fitivapro.com with the subject Press. You will find facts, logos and contacts on the press page.

How do I cancel my subscription?

Right in the app under “Fitiva plan” with “Switch to Free”. Or without signing in through Cancel contracts here, a link you will also find at the bottom of every page.

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