Is Fitiva really free for athletes?+
Yes. Tracking, workouts, Ava and finding a coach cost nothing. Premium, at the launch price of €2.99 a month incl. VAT, adds 30 photo scans instead of one, workouts in one sentence with every exercise, set and weight, Ava's review of your last 30 days and a training programme and a nutrition plan from Ava every month.
What happens after the 14 free days of Premium? Can I cancel at any time?+
After the 14 days Premium carries on at €2.99 a month or €28.70 a year incl. VAT, whichever you picked. That is the launch price: if you start Premium or the 14 days free by 31 December 2026, it stays for as long as your subscription runs. New subscriptions from 1 January 2027 cost €4.99 a month or €47.90 a year incl. VAT. It is paid with the card you add when you start. You can cancel at any time in the app: on your profile, tap "Fitiva plan" and then "Switch to Free". If you cancel within the 14 days, nothing is charged. You keep Premium until the end of the period, then you carry on using Fitiva for free. The 14 days come once, the first time you start Premium.
Do I need a coach?+
No. You can use Fitiva on your own. If you want a coach later, you find one on the map, and your data is already there.
Do I have to weigh my food?+
No. One sentence to Ava is enough, for example "Chicken and rice for lunch". Ava estimates the amounts, calories and macros and logs them. If you want it more precise, search for the food and pick the amount: branded products come with the values from their label on Open Food Facts.
How accurate are the calories?+
What Ava logs from one sentence is an estimate. It gets more precise when you search for the food: branded products come with the values from their label on Open Food Facts, everyday foods like rice or an apple from a nutrition table.
What does my coach see?+
Once you are connected, your coach sees your workouts, records and meals, your weight, your progress photos and your check-ins, including what you logged on your own before. A booked session alone shares none of it. A coach you booked with can also see your supplements, and your health notes only if you switch on sharing.
What does a coach cost?+
Every coach sets their own prices. You see the price in their profile before you book. You pay online or in person.
Is Fitiva available in my city?+
You can use the app anywhere, in English or German. At launch, coaches and events are in Germany, Austria and Switzerland. Tracking and Ava do not need a coach nearby.
Can I cancel a booked session?+
Yes, right in the app, until the session starts. Whether you get money back is up to your coach.
Will Fitiva message me all the time?+
No. Fitiva reaches out when your streak could break, when you have not logged anything for a few days, and every Sunday with your weekly recap. You set your own quiet hours.
Is Fitiva in the App Store?+
Not yet. You open Fitiva in your browser at app.fitivapro.com, on your phone and on your computer. On your phone, add it to your home screen and it starts like an app.
What happens to my data?+
You can download your data yourself at any time: in Settings under "Privacy & data", tap "Download my data". You can delete your account there yourself too.