Fitiva
How do I stop training with a coach?
There is no button for it yet: tell your coach and ask them to archive you, and cancel a paid coaching subscription separately.
There is no button in the app yet to end a coaching relationship yourself. This is how it works today.
- Tell your coach in Chat and ask them to archive you. Archiving ends the relationship without deleting anything.
- Paying a coaching subscription? Cancel it separately: in Settings with Manage subscription, or with Cancel contracts here at the bottom of every Fitiva page, even without signing in (app.fitivapro.com/kuendigen).
- Your coach does not respond? Write to hello@fitivapro.com.
What happens to your data
Nothing is deleted. Once you are archived, your coach no longer sees what you log from then on. What you logged while training with them stays with that coaching relationship, so parts of it may no longer show on your dashboard. For a full copy of everything, go to Settings → Privacy & data → Download my data.
Package credits left? They stay with that coach. Ask them about a refund; see When do I get my money back?
Unwanted contact? Use Block in the chat. See How do I block or report someone?
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