I bought a course but I can't see it

Your course is attached to the email you used at checkout, so sign in with exactly that email and open Courses.

Online coursesFor athletes1 min read

Your course is attached to the email you entered at checkout. It shows up on the account with exactly that email.

  1. Sign in with the email you used at checkout. No account yet? Create one with that email and confirm it.
  2. Open Courses. Your purchase is unlocked there and the course appears under Your courses.
  3. Just paid? Setting up your access can take a moment. Refresh the page after a minute.

Signed in with a different email? The course page tells you which email the course is attached to. Sign in with that one, or reply to your receipt and we move it to your account.

Still missing? Reply to your Stripe receipt, or write to hello@fitivapro.com with the course name and the email you paid with.

A subscription course and the lessons are locked? Your last payment may not have gone through. The course page says so; ask the coach about your card.

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